Payment

Effective Date: September 15, 2026

1. When Payment Is Due

How you pay depends on what we are building, not on who you are. If you are not sure which rule applies to your order, call 800-223-3444 and we will tell you before you commit to anything.

• An approved account covers stock parts. A dock build, a gangway or a special part is paid as the table sets out, whoever holds an account.
• Accounts are approved by AMD ownership before an order is placed, not during one. To apply, call 800-223-3444.

2. How You Can Pay

We accept credit card, ACH, wire transfer and check. All payments must be in U.S. dollars.

• Checks must be received and deposited in our bank before the order ships or is picked up. That process can take up to four business days.
• ACH and wire payments must reach our bank at the full invoice total. Any processing or transfer fee charged by your bank is yours and is paid on top of the invoice total.
• An insufficient or bounced check carries a $35.00 bank fee per occurrence.
• A credit card charge that is inaccurately disputed, through no error on our part, is re-invoiced with an added $35.00 processing fee. The card processor charges us that fee per occurrence and never returns it, even if the dispute is reversed. See 2.2.
• Any accidental foreign currency charge is additionally charged for the conversion difference, to bring the total to the invoice amount in U.S. dollars.

2.1 Credit card orders over $5,000

Orders totaling more than $5,000.00 carry an additional 3% charge when paid by credit card. ACH, wire and check carry no such charge. On a large order, paying by ACH or check saves you that 3%.

2.2 If you dispute a charge

Call us first at 800-223-3444. Most disputes start with a charge somebody does not recognize on a statement, and we can identify it on the phone in a few minutes. Filing a dispute instead costs us both time and costs you the fee below.

• Our charges appear on your statement as [CONFIRM: exact billing descriptor]. If you see that and do not recognize it, call us.
• When you place an order you authorize AMD and its payment processors to charge your payment method for that order. That authorization covers the deposit, the balance, and any change order you approve.
• If you dispute a charge that was accurately processed, through no error on our part, the disputed amount is re-invoiced to you with an added $35.00 processing fee. Our card processor charges us that fee for every occurrence and never returns it, even if you later reverse the dispute. If you reverse the dispute, the $35.00 is invoiced separately.
• A dispute does not cancel your order and does not cancel what you owe. Deposits and progress payments on dock builds, gangways and special parts remain non-refundable, and the balance remains due under Section 1.
• A balance left unpaid by a reversed or withheld charge is a past due balance and is treated under Section 5, including the 1.5% monthly finance charge, collection costs, attorney fees and court costs.
• While a dispute is open on an order, that order does not ship and is not released for pickup.
• We keep the order acknowledgment, the signed delivery receipt or pickup record, the tracking, and any drawing you approved, and we provide them to your card issuer as evidence.
• If we made the error, there is no fee and no re-invoice. Call us and we will fix it.

3. Deposits

• Any down payment sent to and deposited by AMD is non-refundable. Once we buy material and put your job into production, that cost cannot be recovered. Cancellation terms are set out in our Return Policy.

4. Funds Must Clear Before We Build or Ship

Production does not start, and nothing ships or is released for pickup, until the funds required above have cleared our bank. This applies to the 75% deposit before production starts and to the balance before shipping.

5. Past Due Accounts

• Invoices are due within 30 days. After 30 days, past due balances are assessed a 1.5% monthly finance charge, an annual rate of 18%.
• If an account is sent to a collection agency, an additional 30% is added to the account.
• You are financially responsible for the total invoice amount plus any additional shipping charges, credit card dispute fees, collection costs, attorney fees and court costs associated with recovering payment.

6. Taxes and Exemption

• Taxes, duties and fees are calculated according to applicable law, based on your delivery address. We do not charge state tax until we reach nexus in that state. That is why some orders may not carry tax now but may later.
• Dealers, contractors, marinas and state entities buying for resale provide a tax exemption or resale certificate when the account is set up. We keep it on your account and do not ask for it again on every order.
• Resellers, contractors, marinas and state entities must provide proof of a current business license and the necessary documentation to obtain special pricing.

7. Quotes and Pricing

• A quote is valid for 30 days from the date it is issued. After that we issue a new quote at current pricing, because material and freight both move. We do not edit an expired quote.
• Prices are subject to change without notice.
• Shipping rates vary and are priced in effect at the time of shipping.
• Please check all quotes for accuracy before committing to them.
• When your quote becomes an order we send you an order acknowledgment confirming what we have accepted. Check it. It is what we are building, what you are paying for, and what we send a card issuer if a charge is ever disputed.

8. Changes to a Paid Order

A change to an order that is already paid and in production is quoted and invoiced separately as a change order. The changed work does not start until that invoice is paid, and your original order stands.

Call 800-223-3444 to change an order. Changes are not accepted by email alone.

9. International Orders

• Customs duties, import taxes and brokerage fees are paid by the customer.
• Freight on international orders is quoted separately from the product price.

10. Force Majeure

AMD shall not be liable for failure or delay in performance arising from causes beyond its reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, strikes, labor disputes, transportation interruptions, equipment failures, or government actions. If such events occur, performance will be suspended for the duration of the disruption without liability.

11. Governing Law

This policy and all transactions are governed by the laws of the State of West Virginia, without regard to conflicts of law. All disputes shall be resolved in the state or federal courts of West Virginia, or a state of our choosing.

12. Policy Updates

AMD reserves the right to amend this Return Policy at any time without prior notice. The current revision number and effective date are published at the top of this page.