Summary
American Muscle Docks launches Captain Docky, a 24/7 AI virtual assistant. This tool streamlines the shopping experience by providing instant product searches, technical specifications, and answers to general company inquiries around the clock.
At American Muscle Docks, we are always looking for ways to make your experience smoother. Whether you are planning a dock build or looking for specific hardware, we know that getting quick answers is crucial to keeping your project on schedule.
That is why we are excited to launch our new website feature: Captain Docky™ our AI ChatBot.
Who is Captain Docky™?
Every ship needs a captain. Captain Docky™ is here to steer you in the right direction, answer the right questions and help you dock on the right solution.
You will recognize Docky by his unique look: he is the pirate dock piling located inside the chat icon on the bottom right corner of your screen. While he serves as our friendly mascot, he is powered by AI technology designed to save you time.
We have trained Docky on our entire catalog and company guidelines so he can act as an instant resource for you any time of day or night. Docky is an evolving AI system and his knowledge and responses will improve through continued use.
How He Can Help You?
Docky is designed to handle three main tasks to improve your shopping experience:
- Instant Product Search: Instead of navigating through multiple menu categories, you can simply type what you need into the chat (e.g., "I need dock floatation" or “What are steel truss frames"). Docky will search our inventory and provide direct links to the products immediately.
- Answering Technical Questions: Have a question about a specific part or material? Docky can look up specifications and product details instantly helping you make sure you have the right equipment for the job before you buy.
- Company FAQs: If you have questions about our shipping times, return policies or hours of operation, Docky can provide the answers instantly without you needing to search through our policy pages or wait for a support email.
Try It Out
Captain Docky™ is live on our site right now and ready to assist. Next time you are looking for a specific part or have a quick question about our services, click the chat icon and let Docky help you get back to building.
